A lean team for digital innovation and continuous innovation cycles
Rapid assistance in case of shortages
A big advantage: Because Salt Solutions is now well acquainted with the SAP system landscape of Schmersal, the Salt team can quickly step in even in the event of bottlenecks in large projects. For example, in November 2018, Salt Solutions was able to step in at short notice with the task of displaying special prices for Chinese customers in the system as part of the SAP introduction in China, so that they are automatically taken into account from the customer order to the invoicing - also for intercompany billing.
Consumption Analysis - Result: You have full transparency about your IT environment, which gives you a stronger negotiating position. Licences can be reassigned to ensure the best possible licence usage.
Optional in addition to Essential, including SAP Preferred Success:
Any support request that we receive will only be completed after positive feedback from the user. The solution of each problem serves as the basis for another knowledge base entry for this project / solution.
So much information... how can you keep it so that you can find it again when you need it? That's what Scribble Papers is great for.
The Schmersal Group, the international market and competence leader in machine safety, benefits from the progressive automation, because this increases the demand for safety technology. Machines and equipment are becoming more complex, robots are increasingly collaborating directly with their human counterparts, and the world is becoming more aware that functional safety and occupational safety are essential factors for business success. Schmersal offers the world's largest range of safety switchgear and systems for machines, systems and lift technology. Founded in 1945 in Wuppertal, Schmersal currently employs about 1,850 people in over 20 countries.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
The Enterprise Support Academy launched by SAP, which is an educational institution, is promising, but should receive even more attention," concludes Andreas Oczko.
Understanding the structure and functioning of the system is especially important for IT administration. It is not for nothing that "SAP Basis Administrator" is a separate professional field. On the page www.sap-corner.de you will find useful information on this topic.
Your SAP support structure is well-established, but your internal staff: What is the time for strategic projects? Do you have bottlenecks due to illness, parental leave or changing working hours? We offer managed services with a strong process know-how.