Do you want to stay in touch with SAP in the future?
Standard Support targets in-house solutions
Whether you are implementing a new solution, migrating an existing solution to the cloud, or transforming your business, we can help you achieve the desired results. SAP offers a selection of success experience offers to help you get where you are on your way.
The SAP Standard Support offering remains in place for on-premise solutions, providing basic support services for SAP solutions and maintaining system operations and availability. For customers switching to SAP Cloud powered by SAP HANA, SAP recommends SAP Enterprise Support. This guarantees innovation and reliability in hybrid scenarios. One Support is implemented step by step. The SAP ONE support enhancements are designed to deliver SAP 2014 and beyond in several steps. A coordinated and integrated incident management process and support for mission-critical processes for a customer's complete solution, including hybrid scenarios and landscapes, are currently available.
First Level Aid
If SAP IT and business processes are critical to your business success, then you are at the right place. With a lot of experience, innovative concepts and a pronounced service idea we stand by you in the implementation of your ideas. Our service makes the difference - this motto defines our ambition. We serve customers' wishes with all our efforts. Customer service, customer care and experience are more than just keywords - they are the focus of all our company's activities. We will do everything to make you happy.
So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.
In this fast-paced time, when the metrics and requirements of the respective markets, target groups and technical developments often change, permanent adaptations of the systems are difficult to avoid. The need for support lies in the volatility of our age, based on the high speed of digitalisation.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
The SAP base is built as a three-layer model and contains the following components: a database layer, an application layer and a presentation layer.
Some useful tips about SAP basis can be found on www.sap-corner.de.
As part of Essential Business Services and our concept for offsite service delivery, our customers receive SAP services from an external location rather than on-site.