E-Book SAP Basis
Configuration of email notifications
At best, for the time in which an emergency user is in service, a separate log of the activities undertaken is written, which can then be evaluated. In the following chapter I would like to explain our best practice approach to implementing an emergency user concept. Our approach to using an emergency user concept We have had good experience with the use of the Xiting Authorizations Management Suite (XAMS) in this area. This suite consists of various modules for creating role concepts, managing permissions including a permission concept, and also enables the implementation of an emergency user concept. XAMS works here with a limited time assignment of reference users with extended privileges to enable the emergency user concept. A self-service application may be made with a justification and a period for allocating special rights. The application window is illustrated in an example in the following screenshot: Evaluation of the use of the Emergency User Concept Once this request has been initiated, a new mode will be opened for the user, in which he can work with the extended rights. In addition, depending on the configuration, a stored workflow can be initiated as an approval process, or pre-defined controllers will be notified by email to verify activities. Once the session has ended with the emergency user, the responsible persons will receive another email with the logged activity of the user with the extended permissions. One of these logs is shown in the next screenshot: These logs can also be viewed in the system. Here you will get an overview of all the sessions that have been run. In addition, it is possible to approve activities with special rights after an evaluation. This allows the controller to get an overview of the activities undertaken with the emergency user. If you are using this Emergency User Concept and following these steps, you can ensure: Each user on the production system retains his or her original necessary rights.
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SM21 System log
In every company with several SAP systems, there is a person responsible for the complete SAP Basis topics, usually there is even a separate department for this. This person ensures the trouble-free operation of the SAP systems. The person responsible also accompanies maintenance work or upgrades and intervenes in special situations, such as poor performance. Even for companies that hand over operation of the SAP Basis to an external service provider, there are often tasks from the user and authorization management environment at this point.
Why should we even have an individual SAP Security Check performed? Your SAP authorisation concept is designed to ensure the security and protection of data against unauthorised access and abuse. The technical complexity of SAP systems and the ongoing adaptations of business processes often lead to unknown security vulnerabilities. In addition, the increasing digital networking with business partners offers further attack points on your SAP system. SAP Security Check gives you an overview of the security situation of your SAP systems. This will identify potential risks that could jeopardise the safe operation of your IT landscape. Your starting situation The ongoing changes in your IT systems lead to unrecognised security vulnerabilities and your auditors will regularly report to you in the final report on abuses in the authorisation concept. The legal requirements (e.g. EU guidelines) to secure your business processes and IT systems have not yet been implemented and the increasing networking with business partners presents new challenges to your security system. The security-related system settings and permissions settings applied to your SAPS systems are poorly documented, which in many cases causes the system settings to allow extensive critical access unchecked. Critical SAP permissions, profiles, and roles identify permissions that allow critical operations to be performed in terms of security or from a legal or business perspective are called "critical permissions" by SAP. The granting of critical allowances must therefore generally be carried out with particular care and should therefore be planned in advance. Technical and organisational measures and processes must then ensure that the desired level of safety is implemented.
"Shortcut for SAP Systems" is a PC application that simplifies or even facilitates many activities in the SAP basis.
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To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
Figure 4: IT Outsourcing Decision Matrix THE DECISION TO OUTSOURCE A TASK OR PERFORMANCE SHOULD BE MADE NOT ONLY IN TERMS OF COSTS BUT ALSO BY ASSESSING COMPETITION DIFFERENTIATION AND STRATEGIC IMPORTANCE.