Learn how to develop fast, flexible, and advanced cloud applications
Quick Support
Each request to the service is catalogued by a ticket system and then processed. This helps to identify specific problems in the application of the systems more quickly and can be systematically fixed or improved.
SAP Support Portal allows any SAP customer to search for and download SAP OSS notes for questions and problems. 80% of these SAP hints contain coding corrections to solve the technical problem. Most SAP hints contain the description of the complication from a business perspective as well as the technical solution. The Transaction SNOTE implementation tool for coding corrections helps the customer implement SAP hints. A variety of SAP hints are available in German and English. Automatic translations are available from English to Chinese, French, Italian, Japanese, Russian, Korean, Spanish and other languages.
Troubleshooting & Troubleshooting
Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
So much information... how can you keep it so that you can find it again when you need it? That's what Scribble Papers is great for.
As a customer you are the most important visitor in our house. They don't depend on us. We depend on you. You as a customer are the most important part of our business. That's why you always have priority. John Russell, President of Harley Davidson, once said: "The more you engage with customers, the clearer it becomes to see what you should do." In accordance with this motto, we constantly try to improve our service in exchange with you. Bring your systems to peak performance. Now make the most of your SAP software. Our service and support offerings include support plans, on-site support from our team and remote support.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
Incident Solution Matching, a machine learning-based search for solutions, is already in operation within SAP and will soon be available to customers.
On www.sap-corner.de you will also find useful information about SAP basis.
The defined goal was to find support with Application Management, Services and Support (AMS), so that the IT core team of Schmersal can focus on the project work.