Manage, monitor and optimise your SAP solutions and business processes
Application lifecycle management
We successfully completed the 200,000 chat this year the week before last. We talk to our customers in over 5,000 chats a week. We expect this to increase as many of our customers have not yet discovered the real-time support channels for themselves. In addition, awards are a good way for customers to get a neutral rating. We are proud that ASP, the Association of Support Professionals, has awarded us the Top 10 Support Web Site Award.
SAP systems that are directly connected to SAP must use a technical communication user. This must be applied for separately from SAP. It is also necessary to update the ST-PI and ST-A/P add-ons. See the SAP FAQ on this topic.
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There, more than 100 SAP and ITIL certified employees are available to protect their customers' mission-critical processes and support their users - flexibly and 24/7, if required. The support offer includes a wide range of SAP solutions and modules, including SAP ERP and S/4HANA with various modules (including SD, MM, QM, PP, LE), EWM or TM. Regular support is offered in German and English - scalable up to 24/7 - but support is available in many other languages if required.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.
Any support request that we receive will only be completed after positive feedback from the user. The solution of each problem serves as the basis for another knowledge base entry for this project / solution.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
On SAP for Me, key notifications, key figures and insights about your SAP product portfolio are gathered at a central access point.
Understanding the structure and functioning of the system is especially important for IT administration. It is not for nothing that "SAP Basis Administrator" is a separate professional field. On the page www.sap-corner.de you will find useful information on this topic.
Define a comprehensive IT strategy and corporate architecture to support best-in-class business processes.