Minimise modifications and customisation
Advanced support and target SLAs
As mentioned above, there are clear overlaps in SAP Support and SAP Application Management Services, and even after this post you may have unresolved questions. So please do not hesitate to contact us and we will advise you on what services you need for your circumstances and what support is the right one. As a complete SAP service provider, we offer you everything you need as a SAP customer in our SAP Carecenter. Contact us without obligation and we will inform you about our comprehensive services.
SAP systems that are directly connected to SAP must use a technical communication user. This must be applied for separately from SAP. It is also necessary to update the ST-PI and ST-A/P add-ons. See the SAP FAQ on this topic.
Enterprise Support
With SAP Solution Manager, an application lifecycle management tool, your users can submit service requests, errors, notices, or problems directly to us. Our support staff then remotely handle message handling and problem resolution.
A note box in which data of all kinds can be quickly filed and retrieved. This is what Scribble Papers promises. At first, the program looks very spartan. But once a small structure is in place, you realise the great flexibility of this little helper.
But did you know that in our industry it is common to move a large part of the support services abroad? Not with us! Our support services are not only perfectly tailored to your needs. All of our contacts are based in Germany, including those who pick up the phone at night 2 and answer your questions. Nothing remains unexplained. Not even on weekends or late at night.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
Please do not hesitate.
If you want to get more information about SAP basis, visit the website www.sap-corner.de.
With Expert Chat and Schedule an Expert, we offer two live support channels that bring customers directly into contact with an SAP support expert - the same person who would edit a classic ticket to the question.