Quick Support
Is that a bug or a feature?
In addition to the standard service, we carry out a thorough analysis and evaluation of all SAP products that are not measured via USMM and also offer the possibility to examine interfaces that are not derived from SAP and that are specifically developed for the customer. The result is a holistic view of the environment, with all the licencing risks and opportunities, with a focus on the various licencing options for Indirect Access.
However, SAP ONE Support only complements the basic offering of Enterprise Support. Premium support offerings such as ActiveEmbedded or MaxAttention must still be booked additionally, but these also apply regardless of the operating model. For example, SAP ActiveEmbedded and SAP MaxAttention for on-premise solutions can be supplemented with premium support offerings from SuccessFactors or Ariba for cloud solutions.
Contact points for tracking metrics to support users and process-specific introductory metrics
Salt also supports Schmersal in Wuppertal with new processes and projects and, together with Schmersal, focuses on implementation close to the SAP standard. In addition to the high efficiency of standard processes and better maintainability, this is highly recommended and useful for upcoming SAP upgrades. The Salt consultants examine the relevant processes, explore the available options and evaluate the advantages and disadvantages of a conversion. For the challenges ahead, Schmersal continues to firmly plan with Salt Solutions’ IT and logistics expertise, particularly in the EWM area.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.
No software solution in the world, even if it comes from the world's largest enterprise software vendor, runs smoothly. In business-critical processes, the root cause of an incident costs your employees a lot of time and nerves, and the solution finding requires in part deep development knowledge that a normal user does not have.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
In the future, some questions will not even be asked, because the customer in the application already gets the necessary support and hints through his digital assistant to avoid possible problems.
The website www.sap-corner.de offers many useful information about SAP basis.
All SAP users can view the films recorded in XML format.