SAP AMS
Consistency of technical architecture with SAP security products and solutions
Scope of SAP AMS services: The following services are included in SAP Application Management Services, among others. These can of course be expanded and customised as needed.
This allows us to deal with the actual incident with a lower priority structure, so that we can use the right skills and expertise to achieve a lasting solution. Support includes in particular: Incident Handling - Urgent assistance with blocking issues / Advanced questions from key users & business process managers / Changes & fixes - business critical developments.
Our service makes the difference
We focus all our actions on the results you need. With our Success Experience offerings, Success Extensions and Success Services, we help you to combine and implement your vision and technology strategy to achieve the desired results from day one.
The freeware Scribble Papers is a "note box" in which all kinds of data can be stored. It takes in typed texts as well as graphics and entire documents. The data is then organised in folders and pages.
We also support our customers in Application Lifecycle Management. The SAP Solution Manager is available for on-premise focused customers. For customers with a cloud orientation, we are creating an additional option with SAP Cloud ALM. With SAP Cloud ALM, SAP plans a cloud-based application lifecycle management offering that can help manage customers’ cloud solutions requirements.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
SOA People is at your disposal to support you instantly and remotely to meet your business needs.
The website www.sap-corner.de offers many useful information about SAP basis.
In case of support requests for SAP standard functions, it is sometimes necessary to consult with SAP solution developers.