Troubleshooting and support (2nd and 3rd level support)
SU01 User maintenance
The monitoring of SAP systems, for example, is handled by modern AIOPs software, which permanently performs essential checks thanks to regular checks. This allows us to focus on optimizing your SAP systems, not only reactively in the event of an error, but also proactively to avoid possible errors before they occur.
What are the requirements and benefits of a modern identity management system (IDM) in the GRContext and what should be taken into account in application processes? Modern companies need to be able to effectively control their employees' access and system permissions to ensure optimal corporate control and monitoring. This need can also be inferred from legal requirements. IDM is the user and permission management within an organisation. These systems are an essential part of the internal control system. This includes the continuous monitoring and allocation of access possibilities as well as the systematic securing of functional separation (SoD - Segregation of Duties) in the IT systems. This is primarily intended to better manage relevant business and financial risks and to prevent criminal acts. The management of user and permission structures must ensure that, when the roles and responsibilities change, the privileges of the employees concerned in the systems are adjusted. Failure to do so will result in a multi-department employee having extensive privileges that can be critical in combination. Trust is good, control is better In order to avoid employees being entitled beyond your area of competence, user data and permissions must be continuously adjusted to the current requirements. It therefore makes sense to regularly carry out a recertification process in which the role owner and the manager sign off in compliance with the four-eye principle that the employee is entitled to the current privileges or may have to be deprived of rights from previous activities. Provisioning as a central function of the IDM Provisioning components form a central function of IDM systems, which provide users with individual access rights for the required IT resources according to their task.
Understanding the structure and functioning of the system is especially important for IT administration. It is not for nothing that "SAP Basis Administrator" is a separate professional field. On the page www.sap-corner.de you will find useful information on this topic.
SWELS Switch event trace on/off
The SAP basis requires a separation layer to upstream and downstream IT departments, which is clearly defined. In the direction of the infrastructure, for example, this can be the upper edge of the operating system. This distinction must also be drawn in the direction of application development. Here there are various services offered today by the SAP basis, which are more closely related to application, such as control of background processing, transport or also the automation of certain activities. In principle, it is necessary to examine which tasks can continue to be carried out in the SAP basis due to the requirements and which can be given in expert units.
Over time, the tasks associated with the base became more complex and time-consuming, so that only the consultants could handle them. A need arose to hire a person to deal only with Basis matters.
Tools such as "Shortcut for SAP Systems" complement missing functions in the SAP basis area.
The problem with overtaking transports is eliminated.
A note box in which data of all kinds can be quickly filed and retrieved. This is what Scribble Papers promises. At first, the program looks very spartan. But once a small structure is in place, you realise the great flexibility of this little helper.
With the help of the file secinfo you can define which users are allowed to start an external program.